Refund Policy

Refund Policy for BRAND HYPER LLC

Effective Date: May 10, 2026

At BRAND HYPER LLC, we provide digital, creative, marketing, branding, automation, SaaS, consulting, and other service-based solutions. Since our services involve human effort, professional time, planning, consultation, software usage, and operational resources, refunds are limited and subject to eligibility criteria.

By purchasing any service from BRAND HYPER LLC, you acknowledge and agree to this Refund Policy.

1. Service-Based Business Policy

Most services offered by BRAND HYPER LLC are customized and executed based on mutual discussion, client requirements, approved proposals, work orders, subscriptions, or agreements.

As our business primarily involves:

  • Human work hours
  • Consulting and strategy
  • Creative and technical execution
  • Software and SaaS implementation
  • Marketing and automation setup
  • Custom project delivery

most purchases are generally non-refundable once work has started or resources have been allocated.

2. Non-Refundable Services

Unless otherwise stated in writing, the following are generally non-refundable:

  • Custom design services
  • Branding and logo design
  • Website development
  • SaaS setup and automation services
  • AI implementation services
  • Marketing services
  • Consulting and strategy sessions
  • Subscription-based services
  • Setup fees
  • Digital deliverables
  • Labor and hourly-based work
  • Rush or priority services
  • Completed milestones or partially completed projects

Refunds are reviewed strictly on a case-by-case basis.

BRAND HYPER LLC reserves the right to deny any refund request that does not meet the eligibility requirements outlined in this policy.

3. Refund Eligibility

A refund request may be considered only if:

  • The request is submitted within the allowed timeframe mentioned below.
  • No substantial work has been started or completed.
  • A valid and reasonable explanation is provided.
  • The request meets our internal review and eligibility criteria.
  • There is a duplicate payment, accidental charge, or verified billing error.
  • BRAND HYPER LLC is unable to deliver the agreed service due to reasons directly caused by us.

Refund approval is solely at the discretion of BRAND HYPER LLC.

4. Third-Party Services and Vendor Partners

Some services available through BRAND HYPER LLC may be fulfilled, managed, manufactured, or executed by independent third-party vendors or partner companies.

These third-party services may include, but are not limited to:

  • Printing services
  • Customized gifts and merchandise
  • Digital marketing services
  • Advertising services
  • Hosting and domain services
  • SaaS subscriptions
  • Software licenses
  • Logistics and shipping services
  • Manufacturing and production services

For any third-party service purchased through our platform or recommended by BRAND HYPER LLC :

  • Clients may be required to contact the respective third-party provider directly regarding refunds, cancellations, disputes, warranties, delays, defects, or service-related issues.
  • Refund eligibility for third-party services will depend on the individual vendor’s policies and terms.
  • BRAND HYPER LLC is not responsible for refund decisions, delays, damages, losses, or disputes caused by third-party vendors or external service providers.

Certain third-party services involving customized, personalized, printed, manufactured, or made-to-order products may be strictly non-refundable once production has started.

 

5. Loss of Time and Operational Costs

Our services involve real operational expenses, workforce allocation, vendor coordination, software tools, and professional labor.

Issuing refunds after work allocation may result in:

  • Loss of company time
  • Operational costs
  • Labor expenses
  • Administrative losses
  • Loss of profit for BRAND HYPER LLC and associated service providers

Therefore, refunds are generally not offered except under exceptional and eligible circumstances.

6. Third-Party Services and Vendor Partners

Some services available through our platform may be provided by third-party vendors, software providers, payment processors, hosting providers, advertising platforms, or partner companies.

For any third-party service purchased through or recommended by BRAND HYPER LLC:

  • The client must contact the respective third-party provider directly regarding refunds, cancellations, disputes, warranties, or service issues.
  • BRAND HYPER LLC is not responsible for refund decisions made by third-party vendors or external service providers.

Examples may include:

  • Hosting services
  • Domain registrations
  • Advertising credits
  • SaaS subscriptions
  • Payment gateway services
  • Cloud services
  • Software licenses

7. How to Request a Refund

To request a refund, please contact our customer support team with:

  • Your order or invoice details
  • Payment information
  • Reason for the refund request
  • Supporting evidence (if applicable)

All refund requests must include a detailed and valid explanation.

Incomplete or unsupported requests may be rejected.

8. Refund Processing

If a refund request is approved:

  • Refunds will be processed within a reasonable timeframe.
  • Refunds are typically issued through the original payment method used during purchase.
  • Processing time may vary depending on the payment provider or banking institution.

Transaction fees, processing charges, currency conversion fees, or third-party costs may be non-refundable.

9. Chargebacks and Payment Disputes

Clients are encouraged to contact BRAND HYPER LLC before initiating any payment dispute or chargeback.

Fraudulent or abusive chargeback activity may result in:

  • Immediate service suspension
  • Permanent account termination
  • Legal collection efforts where applicable

10. Policy Updates

BRAND HYPER LLC reserves the right to update, modify, or change this Refund Policy at any time without prior notice.

The latest version published on our website shall supersede all previous versions.

Short Version — Refund Policy

Refund Policy for BRAND HYPER LLC

  • Refund requests must be submitted within 20 minutes of purchase.
  • A valid and reasonable explanation is required.
  • Most services are non-refundable because our services involve human time, operational costs, and work hours.
  • Refunds are reviewed on a case-by-case basis.
  • Third-party services purchased through vendor partners must be handled directly with the respective provider.
  • Approved refunds will generally be issued through the original payment method.
  • BRAND HYPER LLC reserves the right to deny refund requests that do not meet eligibility criteria.
  • BRAND HYPER LLC may update or modify this policy at any time without prior notice.